Queen Mary University of London

Student Researcher: Wanicha Attawiboonwong

Brands Origin and Brands Equity in Electronic Goods Survey

This questionnaire is being carried out to assist the research of my postgraduate dissertation. The information you provide will be kept strictly confidential and will be used only for research purpose. Thank you for taking the time to complete this questionnaire, which should only take a few minutes to fill in.

Part1: Perception toward Countries

1. Please indicate if you ever heard of the following countries?

Japan
Korea

Please note that answering 'No' for both countries invalidates any remaining questions on this questionnaire.

2. Indicate how you heard about this countries. You may select multiple items.

  Entertainment Friends News Travelling Work Other
Japan
Korea

3. Listed below are statements about Japan’s perception. Please check one box for each statement to indicate the extent to which you agree or disagree with each statement.

  Definitely Disagree Tend to Disagree Neither Tend to agree Definitely Agree
Developed country
High quality products
Design favourable products
Prestige and highly accepted
Advanced Technology
Innovation leader

4. Listed below are statements about Korea’s perception. Please check one box for each statement to indicate the extent to which you agree or disagree with each statement.

  Definitely Disagree Tend to Disagree Neither Tend to agree Definitely Agree
Developed country
High quality products
Design favourable products
Prestige and highly accepted
Advanced Technology
Innovation leader

Part 2: Consumer-based brand equity

5. Please indicate if you have ever used products from the following countries?

Japan

If yes please tick the brands that you have used.

Sony Toshiba Panasonic Other
Korea

If yes please tick the brands that you have used.

Samsung LG Other

6. Please rate how familiar you are with the following brands.

  I was not aware of Generally aware Purchased sometimes I use it on regular basis
Samsung
Sony

For question 7-10 please check one box for each statement to indicate the extent to which you agree or disagree with each statement.

7. Brands awareness

  Definitely Disagree Tend to Disagree Neither Tend to agree Definitely Agree
I am familiar with brand's logo          
Samsung
Sony
I can quickly recall slogan and advertising          
Samsung
Sony

8. Perceived Quality

  Definitely Disagree Tend to Disagree Neither Tend to agree Definitely Agree
Brand offers reliable products          
Samsung
Sony
Brand offers high quality products          
Samsung
Sony
Brand offers products with excellent features          
Samsung
Sony

9. Brand Association

  Definitely Disagree Tend to Disagree Neither Tend to agree Definitely Agree
Brand has personality          
Samsung
Sony
I would be proud to use brand          
Samsung
Sony

10. Brand Loyalty

  Definitely Disagree Tend to Disagree Neither Tend to agree Definitely Agree
I rather pay a premium price for brand even it has similar features to other brands          
Samsung
Sony
If a product I want is out of stock, I will wait rather than buy other brands          
Samsung
Sony
Brand is my first choice when considering new item          
Samsung
Sony
I would recommend brand to others          
Samsung
Sony
I want to try other brands next time          
Samsung
Sony

Part 3: Personal Information

11. Please indicate if you have ever used products from the following countries?

Gender
  Under 20 20-29 30-39 40-49 50-59 Over 60
Age

12. Please indicate your education qualification.

Less than High School High School Diploma, Pre-graduate, Vocational Undergraduate Pos Graduate or Higher

13. What is your ocupation?

Student Full-time worker Part-time worker Self-employed Unemployed Other

14. Please indicate your income level (Thai baht per month).

Less than 20,000 20,001 - 50,000 50,001 - 80,000 More than 80,000